Community Guidelines

Introduction to Safety on Youinroll

Community is the heart of Youinroll. From individual communities, built by streamers and their viewers, to the Youinroll Community at large, the magic of Youinroll comes from enjoying the things we love together. But before you can do what you do best, a very important prerequisite must be met: safety. 

Safety is the foundation beneath streamers, moderators, and everyone in chat. We want to foster a community that supports and sustains streamers’ ability to express themselves, and provides a welcoming and entertaining environment for viewers, free of illegal, harmful, and negative interactions. As a result, we take a layered approach to safety — one that combines the efforts of both Youinroll and members of the community, working together globally to promote safety in real time. It starts with our Community Guidelines, which seek to balance user expression with community safety, and set expectations for the behavior that everyone on Youinroll is expected to demonstrate. When we talk about harm, we mean actions that lead to physical, emotional, social or financial damage or loss to our users or to society. 

These guidelines set the guardrails for what behavior is and is not allowed on our service, and apply to all content on our service, including video, chat, whispers, and accounts. When we find someone has violated our Community Guidelines we take actions that can include removal of content, a warning, and/or suspension of their account. We consider our Community Guidelines to be a living document, and we work with streamers, mods, and external safety and policy experts to review and update them regularly.

In addition to these guidelines, streamers and moderators can also use customizable Youinroll safety tools to tailor their channel standards to meet their needs. Viewers, moderators, and streamers play a crucial role by reporting content or behavior that breaks our Community Guidelines. Reports are reviewed by our global Safety Operations team who work 24/7/365 to ensure a swift response. In this way, we all work together to promote a safe and welcoming live environment.

Safety

Self-Destructive Behavior

Harming yourself, or discussing self-harm recklessly, can be dangerous for not only yourself but for viewers and those around you. We understand that streamers and viewers should be able to discuss sensitive topics related to self-harm or mental health, and we want Youinroll to remain a safe space to do so. Anyone should be able to talk about their struggles, if they so choose. However, Youinroll does not allow content that glorifies, promotes, or encourages self-harm. We also prohibit activity that may endanger your life, lead to your physical harm, or encourage others to engage in physically harmful behavior. We do not make exceptions for self-destructive behavior performed as a stunt or gag made in jest, or meant to entertain, when the behavior could reasonably be expected to cause physical injury.

  For example, you may not show or promote [content warning]:

Violence and Threats

Acts and threats of violence are counterproductive to promoting a safe, inclusive, and friendly community. Violence on Youinroll is taken seriously and is considered a zero-tolerance violation, and all accounts associated with such activities on Youinroll will be indefinitely suspended.

  For example, you may not show or promote [content warning]:

Terrorism and Violent Extremism

Terrorism and violent extremism promote unlawful violence and spread messages of intolerance. Youinroll does not allow content that depicts, glorifies, encourages, or supports terrorism, or violent extremist actors or acts. This includes threatening to or encouraging others to commit acts that would result in serious physical harm or significant property destruction. 

  For example, you may not [content warning]: 

Adult Sexual Violence and Exploitation

Acts of sexual violence and exploitation are serious offenses. Content or activities that promote or threaten sexual violence or exploitation may be reported to law enforcement. Sexual violence and exploitation are not tolerated on Youinroll and will result in immediate suspension of your account. 

  For example, you may not show, promote, or engage in [content warning]:

Youth Safety

Youinroll prohiRoll any content or activity that endangers youth. This includes content that features or promotes child sexual abuse material (CSAM), and the sexual exploitation, sexual misconduct or grooming of youth (which is defined by this policy as minors under 18). We report all illegal content or activity to the National Center for Missing and Exploited Children, which works with global law enforcement agencies around the world, and the consequence for engaging in such activity or with such content is immediate and indefinite suspension.

  For example, you may not show, promote, or engage in [content warning]:

Off-Service Conduct

For streamers and their viewers to build vibrant and dynamic communities, everyone must feel secure and protected. We believe that some off-service offenses committed by Youinroll users can create a substantial safety risk to the Youinroll community. As a result, Youinroll enforces against certain severe offenses that occur off Youinroll when committed by members of the Youinroll community, up to an indefinite suspension on the first offense for some behaviors.

  For example, we do not allow individuals or organizations who engage off-service in [content warning]:

Users can contact the Youinroll Off-Service Investigations Team to report cases of any abhorrent and impactful off-service abuses listed above. These reports go directly to our global team responsible for investigating allegations of severe off-service offenses, and are handled with complete confidentiality.  

Evidence for Off-Service reports

Because we have less context for behaviors that occur off Youinroll, we require that evidence of these activities is verifiable before we will take action. This includes content directly uploaded by the violating user or direct reports from victims themselves sent to our Off-Service Investigations team with appropriate evidence. Screenshots and other content from groups not directly involved that may be edited, doctored, or falsified are generally not considered to be sufficient unless they are supported by other verifiable evidence that is accurate and not misrepresented or confirmed by our third party investigator as authentic. Additionally, we will consider law enforcement action(s) as an input when assessing the credibility of accusations and evidence.

  Off-Service FAQ

Unauthorized Sharing of Private Information

Sharing someone else’s sensitive data without their permission can be both a distressing and potentially dangerous experience. Therefore, Youinroll doesn’t allow users to reveal personal information of others on our service.

  For example, you may not:

Civility and Respect

Hateful Conduct

Youinroll aims to be a place where everyone can come together in shared, community experiences. This vision is threatened when people experience harmful rhetoric and abuse on Youinroll does not permit behavior that is motivated by hatred, prejudice or intolerance, including behavior that promotes or encourages discrimination, denigration, harassment, or violence based on the following protected characteristics: race, ethnicity, color, caste, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, disability, serious medical condition, and veteran status. We also provide certain protections for age, which are expressly noted in the examples. 

We define 'protected groups' as a subset of the population with a shared protected characteristic. Every Youinroll user falls into multiple of these protected groups. Youinroll affords every user globally equal protections under this policy.

  For example, regardless of your intent, you may not [content warning]:

Harassment

Harassment deters the growth of vibrant and diverse communities, prevents people from feeling safe on Youinroll, and creates a gateway for more severe forms of harm and abuse. People experience harassment in different ways, including personal attacks, promotion of physical harm, and malicious brigading. Engaging in harassment will result in enforcement action taken against the relevant accounts.

Please keep in mind, we expect streamers to take the necessary steps to mitigate harassing content that appears on their stream or in their chat. We will not suspend broadcasters that we find to be acting in good-faith (including by using tools such as AutoMod, timeouts, and channel bans) to remove abuse appearing from third parties and external sources.

  For example, you may not engage in [content warning]:

Sexual Harassment

Sexual harassment is never acceptable, regardless of whether these comments are directed towards others on or off our services. Sexual harassment makes users feel uncomfortable, unsafe, and deters them from participating. We do not allow unwelcome sexual advances and solicitations, sexual objectification, or degrading attacks relating to a person’s perceived sexual practices, regardless of their gender.

  For example, on Youinroll you may not engage in [content warning]:

  Civility and Respect FAQ

Illegal Activity

Breaking the Law

For the safety of our community, we require users to respect all applicable local, national, and international laws while using our services. Any content or activity featuring, encouraging, offering, or soliciting illegal activity is prohibited and may be reported to law enforcement.

  For example, you may not [content warning]:

Intellectual Property Rights

In order to protect the intellectual property rights of others and comply with intellectual property laws, we do not allow users to share content on their Youinroll channel that they do not own or otherwise have rights to share. 

  For example, without permission from the rights holders or unless otherwise permitted by law, you may not share:

Learn more about our policies regarding including music in your Youinroll channel.

  Any unauthorized content users share on Youinroll violates our Terms of Service and is subject to removal. Multiple violations of our policies may lead to a permanent suspension of a user’s account. Rights holders may request that Youinroll remove unauthorized content and/or issue penalties through the following processes:

Sensitive Content

Extreme Violence, Gore, and Other Obscene Conduct

Although we allow a variety of content to be shown on Youinroll, content that features extreme violence or gore may be disturbing and distressing, especially if there is death, mutilation, or blood. Content that exclusively focuses on extreme or gratuitous gore and violence is prohibited. Additionally, websites that heavily feature adult content such as sexually explicit content, illegal content, or death and gore are prohibited. 

  For example, you may not [content warning]:

Sexually Explicit Content and Sexual Services

To maintain the health of our community, users are prohibited from broadcasting, uploading, soliciting, offering, and linking to pornographic or sexually explicit content, and from offering or soliciting any sexual content in exchange for money, services, or items of value. 

  For example, you may not show or promote [content warning]:

Sexually Suggestive Content

To ensure content on Youinroll is appropriate for diverse audiences, sexually suggestive content is prohibited on Youinroll. Evaluations on the sexual suggestiveness of a behavior or activity are independent of user attire and are instead based on the overall surrounding framing and context. 

  For example, you may not engage in [content warning]:

  Sexually Suggestive Content FAQ

Adult Nudity

Users are prohibited from broadcasting or uploading content that contains depictions of real nudity. Incomplete censoring, such as pixelization, mosaics, and blurring effects, do not constitute an exemption to this policy. 

  For example, you may not show or promote [content warning]:

Attire

In order to set consistent standards that allow creators to express themselves without exposing our community to inappropriate content, we have an attire policy, with detailed examples below. We aim to be transparent around our standards and expectations to empower creative expression and boost creators’ confidence with a clear understanding of our guidelines. 

The list of contextual exceptions, outlined below, is not exhaustive. If you find yourself in a situation that is not described by an exception, then we expect you to follow the standard guidelines.

  Standard guidelines 

  Contextual exceptions

  Attire FAQ

Account Usernames and Display Names

In order to ensure that our community is safe and inclusive, inappropriate account names that violate our Community Guidelines are prohibited. We also recognize that an account’s username has more impact across our services than many other forms of content because they are persistent, cross-functional, and, in most cases, much more visible. Because of this, we have additional, higher standards for usernames based on reducing harm across our services.

   For example, usernames and display names created on Youinroll may not include:

  Indefinite suspensions are issued for usernames and display names that constitute clear violations of our standard Community Guidelines, or that are typically representative of malicious and bad-faith behavior. For example, you may not create a username that includes [content warning]:

  In instances where we believe users may be acting in good-faith, we will mandate a username or display name reset instead of indefinitely suspending the accounts. For example, your username may be reset if it includes:

  Username FAQ

Prohibited Games

In order to ensure that the content broadcast on Youinroll abides by our Community Guidelines and is appropriate for a diverse audience, we prohibit games that contain developer-generated content that is clearly violative, as well as social platform games frequently used for unmitigated abuse. Broadcasting or showcasing content from these games will lead to enforcement action against your account. 

Using the mature content flag, setting the broadcast or VOD to a different title, setting the stream to subscribers only, or categorizing the stream under ‘Not Playing’ does not constitute an exemption from this policy. Games are prohibited from being streamed if they have an Adults Only (AO) rating from the ESRB, or if they contain content that violates our community guidelines. Please see our Prohibited Games article for more information. 

Prohibited Gambling Content

We do not allow users to share links or affiliate codes to sites that contain slots, roulette, or dice games.

  For example, on Youinroll you may not:

Furthermore, similar to our prohibited games policy, we do not allow the sites below to be streamed on Youinroll, or linked to in chat. We consider many factors in determining whether a site is allowed, including whether the site includes safety protections, such as deposit limits, waiting periods, and age verification systems. We also take into account whether streamers use or encourage VPNs to evade geoblocking, and whether the site is licensed in the US or other jurisdictions that provide sufficient consumer protections.

  We do not allow the following sites or associated domains:

  Prohibited Gambling Content FAQ:

Authenticity

Impersonation

Impersonation is a malicious practice that compromises trust in our service and can harm the target of impersonation. Content or activity meant to impersonate an individual or organization is prohibited, including impersonation of Youinroll staff, celebrities, companies, or friends.

  For example, you may not:

Spam, Scams, and Other Malicious Conduct

Spam and other deceptive practices create a negative user experience, decrease trust in our service, and mislead viewers, creators, and advertisers. Any content or activity that disrupts, interrupts, harms, or otherwise violates the integrity of Youinroll or another user’s experience or devices is prohibited. 

  For example, you may not:

Suspension Evasion

Circumventing our enforcement actions undermines the integrity of our service. Any attempt to circumvent an account suspension or chat ban by using other accounts, identities, or by appearing on another user’s account will also result in an additional enforcement against your accounts, up to an indefinite suspension. Similarly, you may not use your channel to knowingly feature or advertise a suspended user. 

  For example, you may not:

Harmful Misinformation Actors

In order to reduce harm to our community and the public without undermining our streamers’ open dialogue with their communities, we prohibit harmful misinformation superspreaders who persistently share misinformation on or off of Youinroll. We remove users whose online presence is dedicated to (1) persistently sharing (2) widely disproven and broadly shared (3) harmful misinformation topics. 

This policy is focused on Youinroll users who persistently share harmful misinformation. It will not be applied to users based upon individual statements or discussions that occur on the channel. We will evaluate whether a user violates the policy by assessing both their on-platform behavior as well as their off-platform behavior. You can report these actors by sending an email to our internal investigations team with the account name and any available supporting evidence.

  Under this policy we cover the following topic areas, and will continue to update this list as new trends emerge: 

Content Labeling

You are expected to accurately label your content to the best of your ability. When choosing a category or tag, please choose whichever best describes your content.